CyberLink MediaShow includes embedded help as well as extensive online support. Online they have a searchable knowledgebase, FAQs, free software updates, a forum and free email support. They also offer North America a phone support package for less than $30 for two months of support. As mentioned above the developer also offers a full user guide online.
This photo slideshow program offered by CyberLink is exceptionally easy to use and a great product for beginners or those who just need a simple slideshow program without advanced customization options. It does not offer as many advanced feature as some programs, but may be a refreshing alternative to those that are occasionally intimidated by complicated, difficult to learn software. For additional output options and design features, Magix Photostory on CD & DVD Deluxe or Standard might provide a better fit.

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